lowhp
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FAQ

Frequently asked questions

A quick overview of how LowHP works: requests, offers, payments, support and reviews.

01

How do I place an order?

Sign in with Google, click “Create request”, and provide the platform, region, product link or description. The administrator will check the terms and send an offer to your account.

02

Why is there no fixed price list?

Prices depend on the platform, account region, availability, exchange rates and supplier terms. That is why LowHP works through individual requests.

03

Where will I see the price?

The price, payment details and administrator comment will appear in the request card. The website will also send a notification to your account email.

04

Can I contact support?

Yes. You can create a ticket in Support and link it to a request. The administrator reply will appear on the website and arrive by email.

05

What should I include in a request?

Include the product or service name, platform, account region, a link when available, your preferred budget and any important purchase details.

06

How do I leave a review?

A review can be submitted only after a request is completed. It is moderated before appearing on the website.

Didn’t find an answer?

Create a support ticket and an administrator will answer your question.

Contact support